With your RML Kitchen

The Terms of our Guarantee

Your RML kitchen is covered against faulty materials or workmanship for a period of 2 years. This excludes product that has been subject to misuse, neglect, damage or general wear and tear.

  • In order to improve our service, it may be necessary for us to make an inspection of the issue. Alternatively we may ask for photographs showing the problem area.
  • RML will make all the necessary arrangements for any remedial work that may be required, and will make mutually convenient appointments. Please note – work can only be undertaken between normal working hours – Monday to Friday.
  • Minor complaints such as door/drawer realignment and light bulb replacement are the responsibility of the homeowner and as such, are not covered under the guarantee.
  • Only products manufactured by ourselves are covered by this guarantee and we therefore may refer problems arising from other goods supplied to the appropriate manufacturer, e.g. frontals, appliances, sinks, taps, lighting, etc.

To ensure the best care of your kitchen, please refer to our Kitchen Owner’s Guide.