Roundel engage in the design, manufacture, supply and installation of affordable and luxury fitted furniture.
The success of the company is based upon a policy to provide customers with a personal and professional service together with the flexibility to respond quickly to changes in market and customer trends.
Substantial investment in new products and the development of our manufacturing technology and techniques have enabled Roundel to remain at the forefront of our competitors therefore firmly establishing the company as a major force within the industry.
INTRODUCTION
Roundel Manufacturing Limited is one of the premium suppliers to the UK’s house builders of bespoke kitchen, bedroom, bathroom and home study furniture. We are a family owned business with more than 40 years’ experience of working in this sector, successfully supplying from our manufacturing base at Washington in the North East of England.
INVESTMENT
Roundel Manufacturing Limited has a reputation for delivering a high quality product with first class service. We continually invest in product, people and infrastructure to support this. We have recently
strengthened our manufacturing capacity and contract management ensuring we meet our ever increasing sales performance.
We continue to invest heavily in plant and machinery with £1 million invested in plant in 2016
PRODUCT
Roundel Manufacturing Limited has a comprehensive package of product. We have more than 200
frontals within our range all sitting on a truly rigid glued and dowelled cabinet with many product
upgrades available, providing our customers with the highest quality products to create the most inspiring of homes.
DESIGN & ESTIMATING
Our dedicated Design and Estimating department work closely with house builders producing plans, elevations and estimates to agreed specifications and budgets. Roundel also understands the need for a rapid response to these enquiries. Our Design department is linked directly to our Sales Order Processing and Installation department to increase efficiency and minimise errors.
DELIVERY & INSTALLATION
All Roundel deliveries are off-loaded by our staff direct to the plot to minimise disruption at site and to minimise damage to the product. Every installation, large or small, is undertaken by quality installers under the expert supervision of an experienced Contract Manager to ensure the finished job meets our
customer’s high expectations.
All of our Contract Managers are either NEBOSH or IOSH qualified to ensure our work is carried out
within current health and safety requirements.
CUSTOMER CARE
We understand the importance of customer care, which is why in every Roundel sink base unit you
will find a copy of our current “Kitchen Owner’s Guide” providing information as to how best to look after your new quality product and contact details for our dedicated customer care team in the unlikely event that anything should go wrong.
We also include contact details for our own “Homeowner” department, which deals with all of the little extras your client may wish to add to their kitchen having moved into the property.
COMPANY HISTORY
The “Kitchen Design Centre” was established in 1969 in South Shields by Geoffrey Oman, with his brother Lindsey joining the business shortly thereafter. The studio was the first Kitchen Design Centre registered in the UK and sold kitchens direct to the public. A second studio was opened in Low Fell, Gateshead followed by a studio in Newcastle. Geoffrey, with his builders merchant background, had identified a gap in the market for the supply of high quality bespoke fitted kitchens.
HISTORIC DEVELOPMENT
1969
Our first showroom opened, Kitchen Design Centre, Westoe Road, South Shields
1981
Roundel Manufacturing Limited established Harton Lane, South Shields
1983
Manufacturing commences from 20 Sedling Road, Washington
1985
Business extends beyond the North East to include Yorkshire region
1998
Purchase the Nixons manufacturing & showroom facilities from Bellway PLC
2000
Expansion of the housebuilder business into Scotland
2001
State of the art manufacturing plant purchased at Washington
2006
Heavy investment in personnel to allow the business to expand into the North West & Midlands
2007
Further factory extension, warehouse built at Washington to deal with growing demand
2008
Now national supplier with South East & South West penetrated
2014
Extension at Nixons to help deal with the significant growth nationally & the supply of bespoke kitchen furniture
2016
Further factory and loading bay extension at Washington to allow further growth
2017
The purchase of 24/25 Sedling Road, Washington to further increase production capacity
