Junior/Graduate Software Developer

Location: Washington
Department: IT
Job Types: Full-time, Permanent

 

Roundel engage in the design, manufacture, supply and installation of affordable and luxury fitted furniture. The success of the company is based upon a policy to provide customers with a personal and professional service together with the flexibility to respond quickly to changes in market and customer trends.

We currently have a vacancy within our IT department for a Junior / Graduate Software Developer.

About the role

IT are responsible for providing our staff with first class support across our application landscape The role is to ensure that our colleagues across the group receive prompt and professional service each time they deal with IT and that we work to not only quickly resolve issues but actively seek to prevent them happening in future by analysing and providing suitable fixes / programming changes to applications to improve performance and stability. As well as looking to optimise / streamline processes through controlled changes.

Main Duties
  • To provide support; answering and resolving support queries either onsite or via phone or email
  • Reviewing current systems and suggest improvements which could improve performance both system side as well as process side
  • To proactively monitor systems for events / issues and escalate to the appropriate member of the team
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles (ITIL)
  • To take ownership of user problems and be proactive when dealing with user issues
  • To ensure that Continual Service Improvement is at the heart of what we do on a day to day basis. Challenging the way things are done to improve our service
  • Develop user friendly applications / solutions
Skills & Experience
Essential
  • Good working knowledge of SQL and C#
  • Ability and appetite to learn new skills and technologies
  • Analytical mind with problem solving skills
  • Excellent written and verbal communication skills
  • Attention to detail
Desirable
  • Working knowledge of HTML, CSS and Javascript
  • Experience of developing for mobile IOS/Android
  • Azure Development skills
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